Search pane: search for existing Planned Work instances, either with the Dropdown field or type in the Search Text field

The Details pane contains the time aspect information at a glance.

The Planned Work information pane contains a further 4 tabs of information:

•Details - containing a further 2 tabs: Details and  Date related information

•Logging - a grid containing user defined text description - separate from the system logging which can be found in the History tab mentioned below

•Involved Objects - a grid listing the IMS objects involved in the Planned Work

•History - a grid containing system produced logs based on user activity on the Planned Work

Impacted circuits and services pane containing 2 tabs:

•Main Circuits: a grid containing a list of the main carrier circuits involved

•Impact Per Group: a grid containing a list of all sub circuits related to carrier circuits listed in the Main Circuits tab

Name

The name of this new Planned Work instance

PwEngineer

The name of the person logged into IMS running this Planned Work instance

PwCategory

A customer service impact severity level measure - defaults are CAT-1 to CAT-4. These categories are configurable with the assistance of VC4 engineers to capture  rules for, say, no concurrent Planned Work CAT-1 instances can be run at the same site for fear of disrupting backup routes for affected services. For further information on categories please contact VC4.

Status

Three options available to describe the current state of a Planned Work instance. Options are: Active, Canceled, and Closed. These status indicators are for descriptive purposes only.

Description

A free form text field of information to best describe the overall function of a Planned Work instance i.e., Fibre upgrade to access site.

Visible in inform customers form

Option for this Planned Work instance to be available for selection from the Inform Customers form. Options: Yes, No.

CustomersInformed

When a Planned Work instance has been carried out and customers have been notified, then this field is auto-populated with Yes.

RequestedBy

Free form text field to describe person, group, or third party system that initiated this Planned Work.

EmailSetup

Select from a drop down list any available Email Setup instance to be incorporated into this particular Planned Work.

InformalSql

SQL script to search for specific Contacts for the Planned Work to send emails to

Ttbt

Other system's Trouble Ticket name

CscStory

Other system's Customer Service Centre Story (details)

Ttext

Other system's Trouble Ticket text field

DescriptionToCsc

Other system's Customer Service Centre comment

Plannedwork externalId

Other system's Planned Work ID

External Organisation

Other system's Organisation name

Date sub tab

StartDate

Projected start date

EndDate

Projected end date

StartTime

Projected start time

EndTime

Projected end time

OutageTime

Projected outage time - free alphanumeric field describing the duration the network object will be acted on causing the outage - i.e., "1 HOUR", "30 MINS"

NotifyBeforeStart

Optional administrative type field for additional information

ExpirationDate

Optional administrative type field for additional information

RealStartDate

Actual date the Planned Work commenced

RealEndDate

Actual end date the Planned Work finished

RealStartTime

Actual start time the Planned Work commenced

RealEndTime

Actual end time the Planned Work finished

RealOutage

Actual outage time the Planned Work commenced  - free alphanumeric field describing the duration the network object was acted on causing the outage - i.e., "4 HOURS", "1 DAY"

DatepwPickedUp

Optional administrative type field for additional information

PwCompletionDate

Optional administrative type field for additional information