All shelves in IMS
This tab page, shown in the above screenshot, lists all the shelves in IMS related to the selected network platform.
Shelf in NMS not in IMS
This lists all the shelves found in the network but are not in IMS.
Possible causes
oOne of the related objects does not exist in IMS like Site, Domain, IP-address, Shelf definition etc. Check the error message column for possible further details
oReconcile not fully completed
Solution
oCreate the missing related objects in IMS
oReconcile node or shelf
Shelf in IMS not in NMS
This tab page lists all the shelves in IMS of the selected network platform, but are not found in the reconcile shelf table.
Possible causes
oIMS shelves were created manually in IMS
oThe shelf has been deleted from the network
Possible solutions
oCheck who has created the shelf in IMS and ask the person why they have created it and why it is in service while not in the network
oIf the equipment has been created via reconciliation, check the network if the shelf still exists. If the shelf still exists, but is not available in the reconcile form, VC4 helpdesk should be informed
Shelf on location Unknown
This tab lists all the shelves that are set to location “UNKNOWN” or “UNKN”
The reconcile process will set the shelves to these unknown locations if IMS cannot discover the correct location of the shelf using the network data.
Possible causes
oThe NE name has no correct location
oThe NE name has no correct name
oThe location is not existing in IMS locations table
Solution
oCheck the NE location name and check if this location exist in IMS, check the spelling of the name
oCheck the name of the NE, does it contain the correct location name
oCheck with the network team if the shelf name is in the network (reconcile) data
Shelf definition unknown in IMS.
The node names in this list have a shelf type that does not exist in IMS.
Solution: Create the shelf type in IMS and reconcile the related shelf again